Shipping PolicyPinkCityArts LLC

Last updated: 06/27/2023


PinkCityArts LLC is pleased to offer shipping services to all states within the United States. We use reputable shipping providers such as UPS, USPS, and FedEx to ensure reliable and efficient delivery of your orders.


Shipping Costs: Shipping costs are calculated based on the rates provided by our third-party shipping service, Shippo. The exact cost will depend on factors such as the destination, weight, and dimensions of the package. We strive to offer competitive shipping rates to provide you with the best value for your money.


Delivery Timeframes: Delivery timeframes may vary based on the chosen shipping method selected during the checkout process. Estimated delivery time ranges will be provided for each shipping method, taking into account processing time and carrier delivery standards.


Order Processing Time: Orders will be processed within [insert number] business days. Please note that this does not include weekends or holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


Tracking Information: A tracking number will be generated after the shipping label is created. You will receive this tracking number via email, allowing you to track the progress of your shipment through the carrier’s website.


Address Accuracy: It is the buyer’s responsibility to provide an accurate shipping address and verify the address before confirming the order and making payment. We cannot be held responsible for any delays, mis-deliveries, or additional charges incurred due to incorrect or incomplete addresses provided by the buyer.


Lost Shipments: In the rare event that a shipment is lost in transit, please notify us if your package has not arrived within the estimated delivery time. We will initiate an investigation with the respective shipping carrier to locate the package. If the package cannot be located and is deemed lost, we will work with you to either provide a replacement or issue a refund, depending on product availability and your preference.